Help & FAQ

Upload a product image, pick a look from the gallery, and hit Generate. Three steps. The studio handles the rest — lighting, lens, surface, atmosphere — without you writing a single prompt.

Bottles, packaging, jewelry, tech, beauty, fashion flatlays, food, soft goods — anything with a clear hero object. The cleaner your reference image (good lighting, sharp focus, plain background), the more accurate the result.

Roughly 30 to 90 seconds depending on the quality tier you've selected. 1K previews come back fastest; 4K finals take the longest. You can keep working in another tab while a render runs.

No. OBJEKT replaces prompt-writing with picking — Cast (who's in the frame), Backdrop (where it lives), Film (the finish). Every choice you make drives the render under the hood. Power users can still edit the underlying brief if they want to.

1K for fast previews, 2K for social and web, 4K for print and large-format. You can upscale a 1K preview to 4K from any shoot without re-rendering the scene.

1:1 (square), 4:5 (Instagram portrait), 9:16 (story / TikTok), 16:9 (landscape, web hero), and 2:3 (editorial portrait). You can produce multiple ratios from a single shoot.

Yes. Three options: More like this (regenerate variants in the same direction), Remix prompt (edit the brief and re-roll), or Use as starting point (treat the output as a reference for a new shoot).

Two main reasons. First, the reference image — if your upload is dark, blurry, or partially occluded, the model has less to work with. Second, the photo brief — adding tighter Product Lock notes (material, finish, label text, key proportions) pulls the render closer to the real object.

You do. The images we generate for you are yours, subject to your underlying right to depict the product. Full IP terms live in /terms §4.

No. Never. Your product images, brand inputs, prompts, and generated outputs are not used to train any AI model — ours or anyone else's. This is contractual with our providers, not just stated intent. See /privacy §10.

No. You may only upload and depict products you own, are licensed to depict, or that are in the public domain. Generating a competitor's branded packaging is a breach of our Acceptable Use Policy §2.

Don't publish it. OBJEKT is a product-photography tool — we don't intentionally generate identifiable people. If a render produces something recognisable, you're responsible for not shipping it, and we're responsible for tightening our guardrails. See /acceptable-use §3.

One credit equals one photo. Plan credits renew monthly and don't roll over. Top-up credits, purchased separately, don't expire. The active credit pool always spends plan credits first.

Yes — within 14 days of your first paid subscription, no questions asked. Full terms in /terms §5.

Card payments via Stripe. We bill in AED and USD depending on your billing country. Invoices are issued for every charge and available from Settings → Billing.

Yes. Settings → Billing → Cancel subscription. Cancellation takes effect at the end of your current billing period — you keep access (and any unused credits) until then.

Settings → Your data → Download my data. You'll get a machine-readable archive of your account, projects, uploads, and generated images.

Settings → Your data → Delete account. Confirmation is required. Your data is removed within 30 days; billing records are retained for the period required by tax law.

Yes. Settings → Account → Change email. You'll need to confirm the change from both the old and the new address — this prevents account takeover via a single compromised inbox.

Yes. Settings → Account → Enable two-factor. We support authenticator apps (TOTP) today; hardware-key support is on the roadmap.